Professional Skills Trainer in Delhi

Learning to perform in ‘Pressure cooker’ situations: The role of Emotional Intelligence!

We often observe that even the smart and brilliant individuals have troubles in managing other people or collaborating with them effectively. Why? Is it that they are not competent or intelligent enough? Often, such people are unable to balance their ‘Intellectual Intelligence’ and ‘Emotional Intelligence’ and hence, they are unable to keep a control on their and others’ emotions during pressure situations which are either work related or personal.

The ‘Emotional Intelligence’ of an individual helps controlling the sentiments even under pressure. This is an important skill for everyone to acquire. If need be, one may seek a professional training for the best ‘emotional intelligence’ skill development of the self. This will enable an individual to manage and perform better whenever under pressure and show up as even better leader for the subordinates and peers during most difficult moments.

To be able to perform well and show stupendous leadership skills during ‘pressure-cooker’ situations, an individual needs to develop professional skills in three key aspects of ‘emotional intelligence’. These are:

·        Thinking  in pressure situations

·        Managing  (emotions of) self and others in pressure situations

·        Developing Conversations  in pressure situations

This is because the pressure situations upset and negatively affect our rational thinking process, the flow of emotions in us and our overall ability to converse with others.

For an individual professional irrespective of the professional stature in the organization, getting trained on ‘Emotional Intelligence’ is considered very critical these days. Under the leadership of the best professional skills trainer in Delhi, Mr. Vivek Bindra, a professional training organization like Global Academy for Consulting and Training (Global ACT in short) offers and conducts need-based and customized corporate training programs on numerous training segments. One may get in touch with the Global ACT team to understand better about their corporate training courses and other training program offerings.

If you wish to garner professional advantages for yourself or your organization get in touch with the Team Global ACT or send them an e-mail today!

Self-Management And People Management

The keys to success

If you are a business professional you would surely know that your skill level in these two areas will determine the quality of your whole life. Every champion and high achiever knows this.

Learn to manage yourself then you can accomplish anything you can dream up. Self management puts you on the launching pad to all the success you desire.

We often claim that we know ourselves too well and knowing oneself may appear to be easy; however, there are subtle natures to us that we have overseen. To know ourselves isn't a one moment or one day activity; we need to give considerate time on daily basis on reflecting our gross and subtle nature's action & reactions.

Same way people management are your ability to manage people, it is a sign of high emotional intelligence. People's skills are on constant check always with every decision you take, every move you make and every word you say.

We will take you through soft skills that are essential to develop for business professionals. Self-management is actually the first step to building people skills.

Self Management Skills

• Self awareness - Self Awareness is the ability to perceive aspects of our personality, behaviour, emotions, motivations, and thought process. It is knowing what drives, angers, motivates, embarrasses, frustrates, inspires you
• Emotion management - Emotion management refers to the ways in which people influence their own feelings and expressions and the ways in which they influence other people. It about being able to control unexpected emotions like anger and frustration so you can think clearly and at your optimum.
• Self-confidence - The socio-psychological concept of self-confidence relates to self-assuredness in one's personal judgment, ability, power, etc. Those who believe in themselves have access to "unlimited power".
• Stress management - Stress management involves controlling and reducing the tension that occurs in stressful situations by making emotional and physical changes. Being able to stay calm and balanced in stressful, overwhelming situations
• Resilience - Resilience is the opposite of self-pity, of being fussy. Wealth is no protection against the shocks life can hand you. Improve coping skills so that you can better handle life's hardships. Ability to bounce back from a misstep in your job or career
• Ownership and Responsibility- step-up to uphold the accountability for your actions.
• Persistence and Perseverance - Persistence means sticking to a course of action and perseverance involves sticking to a belief or idea; that is being steadfast or loyal. Ability to overcome challenging situations and obstacles and maintain the same energy
• Patience - Patience is indeed a skill. Many people never seem to learn patience, but everyone can learn it if they try. It is an ability to step back in an emergency to think clearly or the ability to pause and wait when you are in a rush or want to rush others.

The whole idea of being people skilled is to know or find how to bring out the best in others in any situation, rather than their worst. For a manager it is key asset skill to possess and an indication of high emotional intelligence. A must have skill set for business professionals of today. Below mentioned skills help you take the stock of your skills and to what degree you can successful apply them.

Interpersonal skills also popularly known as people's skill for it involves sharing of thoughts for a given objectives.

People Skills:

• Communication skills - Communication skills simply do not refer to the way in which we communicate with another person. It includes many other things - listening, the way in which we respond to the person we are speaking, body gestures including the facial ones, pitch and tone of our voice, and how you articulate your ideas in writing and verbally to any audience.
• Presentation skills/ Public speaking- Effective presentations and public speaking skills are important in business, sales and selling, training, teaching, lecturing and generally entertaining an audience. It is an ability to maintain attention and achieve your desired outcome from presenting to an audience
• Interviewing skills - Interviewing skills helps you understand what you can expect during the interview, how you can impress the job employer by stating your strong points and brushing aside your weak points during the interview, or accurately assess other's ability or extract the needed information as an interviewer
• Selling skills - It's not just enough to know what selling skills are, they need to be practiced and honed: until they become a habit. This is the ability to build buy-in to an idea, a decision, an action, a product, or a service.
• Meeting management skills - Meetings can be very productive. They can also be a waste of time. This is the skill to efficiently and effectively reach productive results from leading a meeting.
• Persuasion, Negotiation, Influence skills - Persuasion involves being able to convince others to take appropriate action. Negotiating involves being able to discuss and reach a mutually satisfactory agreement. Influencing encompasses both of these. The ability to influence perspective or decision making but still have the people you influence think they made up their own mind. Ability to understand the other side and reach a win-win resolution that you find favourably, satisfy both sides, and maintains relationships for future dealings.
• Team work skills - Teamwork has become an important part of the working culture and many businesses now look at teamwork skills when evaluating a person for employment. This is an ability to work effectively with anyone with different skill sets, personalities, work styles, or motivation level
• Management skills - the skills a manager must master to be successful and these management skills build on each other toward success. It is an ability to motivate and create a high performing team with people of varied skills, personalities, motivations, and work styles.
• Leadership skills - Leadership skills turn ordinary employees into highly motivated and committed Superstars. It is an ability to create and communicate vision and ideas that inspires others to follow with commitment and dedication.
• Skills in dealing with difficult personalities - Ability to work well or manage someone whom you find difficult. When dealing with difficult people, stay out of it emotionally and concentrate on listening non-defensively and actively. People may make disparaging and emotional remarks - don't rise to the bait!
• Skills in dealing with difficult situations - Can you remain calm in a difficult situation? Do you try to achieve a positive outcome when you are faced with negativity or confrontation? Ability to stay calm and still be effective when faced with an unexpected difficult situation.
• Ability to think / communicate on your feet (under pressure) - Many times we are put into situations where we are asked a question and need to give an answer on the spot, or "think on your feet." It could be a sale or customer service situation, your manager asking you for a progress report, a request for your ideas on a new community project, or a job interview. Ability to articulate thoughts in an organized manner even when you are not prepared for the question or situation you are in
• Networking skills - A lot of people think business networking is all about 'selling yourself' networking isn't about that at all. It's about relationship building and making yourself and your company attractive to people in a way they hadn't realised before. Ability to be interesting and interested in business conversations that motivates people to want to be in your network.
• Interpersonal relationship skills - Interpersonal relationship skills help us to relate in positive ways with our family members and others. Ability to build trust, find common ground, have empathy, and ultimately build good relationships with people you like or in positions of power/influence.
• Mentoring / coaching skills - ability to provide constructive wisdom, guidance, and/or feedback that can help others further their career development. Why coaching and mentoring? You will recognise that to survive and prosper in tough times, the organisation has to be performing at the highest level of effectiveness so this where mentoring and coaching comes useful.
• Organizing skills - Organization skills are fundamental to life. Without good organizing skills you will stumble through life never achieving satisfaction or success. It is an ability to organize business gatherings to facilitate learning, networking, or business transactions.
• Self-promotion skills - Doing your job well isn't going to get you anywhere if no one is aware of your accomplishments. Market yourself effectively to the right people. It is an ability to subtly promote your skills and work results to people of power or influence in your organization. This will build your reputation and influence.

Global ACT training programmes takes you through the real life situations and the most viable solutions. To know on how to learn these skill sets effectively and how to apply them at hand then Global ACT could help you. We have various courses to choose from- corporate training, leadership training, motivational training, behavioural training, teambuilding training, stress management training, soft skills training, time management training, presentation training, attitude building training, train the trainer, sales training, management training, etc. For more information please see our Inbound and Outbound Training sections.www.vivekbindra.com

SOFT SKILLS TRAINING IMPORTANCE

The importance of soft skills is felt when you are facing a situation that is beyond your academic capability. This can be a situation that requires strategy or also a particular skill which can be utilized. Research in many fields such as sales and marketing, software development, engineering and law, has shown that to be successful in the workplace, knowledge alone is not enough. Soft skills are essential to deal with the external world and to work in a collaborative manner in a team. Management views, also agree that it is a lot of soft skills that an employee utilize at work place helps upgrade the performance. What is mentioned in the resume is an advantage that enumerates your experiences, work skills and specific areas of expertise. But what actually is required while you work is the power of composure and technique to stay organized. Soft skills training require an in-depth understanding of the other person's nature, their background, and their personality temperaments. Emotional Intelligence, also referred to soft skills, is the ability to recognize the emotions, strengthens individuals from within and helps them understand "who they are", realize how the emotions affect people around, and how best to deal with various situations. Effective communication is but one category of soft skills that employees often use, both formal and informal are an essential. Perfection in all ways of communications like verbal, presentation skill and written communication are mandatory now. Simple rules for effective communication: Active listening- Listen carefully when others are clarifying their thoughts. Don't interrupt others in-between. Paced Response- Do not speak too fast. Slow down while speaking. Clarity- Speak clearly. Your pronunciation should be loud and clear. Eye contact- Make eye contact with whom you are speaking. This increases chances of mutual agreement. Strong Vocabulary- For better communication and effective words in your speech your vocabulary should be very strong. Reading more and more will increase your vocabulary. Global ACT's soft skills certification helps you improve on your skills and put you in a different perspective. The training program will benefit the team, and can effectively manage and overcome hurdles in managing work-life-balance. Global ACT makes the training for soft skills an important part of human resource program. The soft skills training material is done with special importance to give a person more personality. Still finding trouble with communication skills then Global ACT could help you in polishing and honing your attitude and attributes. Global ACT could help you bring composure and sophistication to work with our key training programmes. Get more out of soft skills trainings: ? Teambuilding. ? Leadership training ? Public Speaking ? Corporate training ? Work-life balance ? Time Management ? Group Discussions ? Stress Management ? Personality Development training ? Communication Skills ? Business Etiquettes and manners ? Corporate Soft Skills ? Executive training ? Conflict Management and training workshops ? Motivational Speaker training For more information please see our Inbound and Outbound Training sections.